Your Well-being Is Our Priority

PP Games Responsible Gaming Guidelines — Your Complete Guide to Playing Safely

Gaming is for entertainment — not a reliable source of income. PP Games believes responsible play is the best play. All our tools and guidelines are here to help you stay within a safe and healthy limit.

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Self-Exclusion
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PP Games Responsible Gaming Tools

Stay in control of your play — these tools are always free to use

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Deposit Limit

Set your own maximum deposit limit — daily, weekly, or monthly. Once a limit is in place, you cannot exceed it.

Effective immediately
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Betting Limit

Set a limit on how much you can bet per wager or within a given period. You will never be able to exceed your budget.

Flexible settings
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Cooling-Off Period

Take a temporary break to clear your head — from 24 hours up to 30 days. During this period, you will not be able to log in to your account.

24 hours–30 days
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Self-Exclusion

Need a longer break? Exclude yourself completely. Duration ranges from 6 months to permanent — your account cannot be recovered while self-exclusion is active.

6 months–Permanent
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Session Time Limit

Set a session time limit. Once the time is up, you will be logged out automatically.

Auto Logout
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Review Gaming History

Review your complete gaming activity, win/loss stats, and time spent at any time. Use it to honestly assess yourself.

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Why Does Responsible Gaming Matter?

Online gaming is a popular form of entertainment for many people. Placing bets while watching a cricket match, chatting with friends about live scores — these moments bring genuine excitement. But when that excitement gradually turns into a habit and you start losing control, that is when problems begin.

PP Games believes that Responsible play is real play. We want you to enjoy our platform in a healthy way for the long term. That's why we've built the best responsible gaming tools and guidelines in the country.

Gaming should be a small part of life's entertainment — not a source of income, not the center of your world.

Core Principles of Healthy Gaming

Responsible gaming isn't just about playing less — it's about playing smart. Follow the guidelines below to keep gaming a source of fun, always:

  • Set a fixed monthly gaming budget and never go beyond it.
  • Betting more to try to "win back" what you have lost is a serious mistake. Do not fall into that trap.
  • Avoid gaming when you feel tired, angry, or stressed.
  • Be cautious if gaming starts to take priority over family, friends, or work.
  • Take regular breaks. Playing for long stretches without stopping leads to mental fatigue.
  • Never game with borrowed money. Only spend what you can comfortably afford.

How does self-exclusion work?

Self-exclusion lets you temporarily or permanently close your account at your own request. At PP Games, the process is straightforward — you can activate self-exclusion at any time through your Account Settings or by contacting Support.

Once self-exclusion is activated, your account will not be reopened before the set period ends — no exceptions. This is a strict policy, because people struggling with addiction often want to reverse their decision in the moment.

For Family & Loved Ones

If someone close to you — a family member or a loved one — is struggling with gaming addiction, please contact PP Games Support. We can review the situation and restrict an account based on a third-party request.

Set Your Limits

Set any of the limits below from your account settings

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Daily limit

How much you are willing to spend per day.

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Weekly Limit

Set your total weekly spending allowance.

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Monthly Limit

Set a maximum monthly budget.

Time Limit

How long you play in a single session.

Ask yourself

Question 1 Have you ever used money meant for essential expenses on gaming?
Question 2 Have you ever chased your losses by placing bigger bets to try to "win it back"?
Question 3 Do you feel restless or irritable when you are not gaming?
Question 4 Have you ever hidden the amount you play or spend from friends or family?

If you answered "yes" to any of the questions above, please reach out to PP Games Support.

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PP Games' Commitment

We promise — your well-being and your family's welfare will always come before business interests.

Warning Signs of Addiction

Take a break immediately if you notice any of these signs

1
Chasing losses

Continuously increasing your bets to chase losses is the most telling sign of addiction.

2
Hiding your gaming

Hiding the amount you play or spend from friends or family.

3
Daily spending on gaming

Spending money meant for groceries, your child's school fees, or medication on gaming.

4
Skipping sleep and meals to play

Staying up late to play, skipping meals — your physical health is being affected.

5
Neglecting work or studies

Finding your attention drifting to gaming during work or study time.

6
Gaming on borrowed money

Borrowing money from friends or family — or taking on debt — to keep gaming.

If you notice any of the signs above, contact PP Games Support or activate self-exclusion immediately. Asking for help is not weakness — it takes courage.

How to Activate Self-Exclusion

Protect yourself in just a few minutes

1
Log in to your account

Log in to your PP Games account.

2
Go to Profile Settings

Click your name in the top-right corner and select "Settings".

3
Open the "Responsible Gaming" tab

Look for the "Responsible Gaming" option in the Settings menu.

4
Choose Self-Exclusion

Choose a duration — 6 months, 1 year, or permanent.

5
Confirm

Self-exclusion will take effect immediately after OTP verification.

If you have trouble with the settings, contact Support directly: support@ppgames.ws — they will respond within 2 hours.

Healthy Gaming Habits Checklist

Ask yourself these questions every week

  • I stayed within my budget this week.
  • After a loss, I kept my cool and stopped playing.
  • I have spent quality time with family and friends.
  • No impact on my sleep, eating, or work.
  • I have not taken on any debt for gaming.
  • Gaming is not controlling my mood.
  • I know — gaming is for fun, not for income.

If you answered "No" to more than three points — that is an important signal. Take a break today.

Keep in mind: Using PP Games' responsible gaming tools is not a sign of weakness. It's proof that you care about yourself and your family. The well-being of every member is our top priority.

FAQ

Frequently Asked Questions About Responsible Gaming

The minimum bet at PP Games may vary slightly by game or event, but for most Sports Betting You can start betting from as little as ৳10. In some casino slots, you can play with an even smaller amount.

From a responsible gaming standpoint, starting with smaller bets is a healthy habit. Get a feel for the platform with low stakes first, then gradually adjust to your comfort level — always within your budget.

  • Sports Betting: Minimum ৳10
  • Live Casino tables: Starting from ৳20
  • Slots: Varies by game, generally from ৳5

By setting a Betting Limit, you decide the maximum amount you're willing to spend on each bet.

After the match or game ends Winnings are usually credited to your PP Games wallet instantly. For live bets, as soon as the match result is confirmed; for slots or casino games, immediately after each round.

Once winnings are credited to your wallet, you'll need to submit a withdrawal request to transfer the funds to your real account (bKash/Nagad/Rocket). Withdrawal processing times:

  • Regular Member: Within 3 to 24 hours
  • Silver/Gold VIP: 30 minutes to 6 hours
  • Platinum/Diamond VIP: Near Instant

To withdraw winnings earned from a bonus, you must first meet that bonus's wagering requirements. For more details, Terms & Conditions here.

Play Safe, Play Happy

Responsible gaming at PP Games is more than just setting limits — it's a way of life. Set your limits today and enjoy with peace of mind.

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