PP Games Terms & Conditions – A Complete Guide to Your Rights and Responsibilities

1

General Terms & Conditions

These terms and conditions apply to all users of the PP Games website (ppgames.ws) and all associated services. PP Games operates as an internationally licensed online gaming operator.

It is each user's responsibility to read and accept these terms. If you disagree with any condition, please refrain from using PP Games.

PP Games reserves the right to update these terms at any time. A notice will be posted on the website before any changes take effect.

2

Account Registration

To open an account at PP Games, you must provide accurate and complete information. Accounts registered with false or incorrect details may be terminated at any time.

• Each individual may only One Account can keep.
• You must provide your correct name, date of birth, mobile number, and email address when registering.
• A KYC (Know Your Customer) process must be completed to verify your account.
• A copy of your National ID or passport may be required for KYC verification.
• Keeping your account password secure is solely your responsibility.

3

Eligibility & Age Requirements

PP Games is strictly for adults. The following eligibility requirements must be met to open and use an account:

• Minimum age 18 years must be.
• Online gaming is not legally prohibited in your country of residence.
• You are participating in gaming of your own free will and with full awareness.
• You are of sound mind and fully aware of the consequences of gaming.

PP Games regularly conducts age verification to prevent underage access. Additional age verification documents may be requested at any time.

4

Deposits & Payments

PP Games currently supports deposits via bKash, Nagad, and Rocket. Payment rules are as follows:

• Minimum deposit: ৳200
• Deposits must be made from a mobile banking account registered in your own name.
• Depositing through a third party is strictly prohibited.
• Successful deposits are typically credited to your account within 5 minutes.
• If the amount is not credited, contact Support with a screenshot of the transaction.

5

Withdrawal Policy

KYC verification must be completed prior to making any withdrawals. General withdrawal guidelines:

• Minimum withdrawal: ৳500
• Withdrawals can only be made to a payment method registered in your own name.
• Withdrawals for regular members are typically processed within 3–24 hours.
• VIP members receive faster payouts — in many cases, instant.
• Additional documentation may be requested prior to your first withdrawal.
• Winnings tied to a bonus cannot be withdrawn until the wagering requirement has been met.

6

Bonus & Promotion Policy

PP Games offers a variety of bonuses and promotions. Each bonus is granted under specific terms and conditions:

• Each bonus has its own Wagering Requirement available.
• Bonus balances cannot be withdrawn before the wagering requirements have been met.
• Two bonuses cannot be active simultaneously.
• If bonus abuse or manipulation is proven, the bonus and any associated winnings will be forfeited.
• The welcome bonus is available once only, on your first deposit.
• Any unused bonus will be cancelled once it expires.
• To receive the referral bonus, the referred person must complete their first deposit.

7

Betting Rules

All betting activities at PP Games are governed by the following rules:

• Once a bet is confirmed, it cannot be changed or cancelled (with limited exceptions).
• Both pre-match and live betting are available.
• If an event is cancelled, the stake for the related bet will be refunded.
• If losses occur due to a server error or technical issue, PP Games will investigate and make a determination.
• PP Games reserves the right to void any bets placed at abnormal or erroneous odds.

8

Prohibited Activities

The following activities are strictly prohibited on PP Games. Violations will result in permanent account closure and possible forfeiture of your balance:

• Creating or operating multiple accounts.
• Money laundering or use of funds from illegal sources.
• Use of bots, automated software, or hacking methods.
• Attempting to predetermine game outcomes or using insider information.
• Bonus abuse — the same individual or multiple members of the same household claiming the same bonus.
• Attempting to gain unauthorized access to another member's account.
• Placing bets on behalf of a minor.

9

Privacy & Data Protection

PP Games places the highest importance on protecting your personal data. For more details, please see our Privacy Policy here.

• Your information will never be sold to third parties.
• Documents submitted for KYC verification are stored on secure servers.
• Transaction data may be shared with regulatory authorities when required by law.
• All communications are secured with SSL encryption.

10

Account Closure & Suspension

PP Games may suspend or close an account under the following circumstances:

• If involvement in prohibited activities is established.
• Registration with false information is proven.
• KYC verification has not been completed (applicable for large withdrawals).
• If suspicious financial activity is detected.
• At the member's own request (self-exclusion).

Members may request account closure at any time through Support. If a valid balance remains, you will be given the opportunity to withdraw before the account is closed.

11

Responsible Gaming

PP Games takes responsible gaming very seriously. We believe gaming is for entertainment, not a means of income.

• Set deposit limits at any time.
• Cooling-off period: 24 hours to 30 days.
• Self-exclusion: option for a 6-month break or permanent closure.
• If signs of gaming addiction are identified, our support team will be on hand to help.

For more details, visit our Responsible Gaming View page.

12

Limitation of Liability

PP Games is not liable for the following:

• When a game is interrupted due to loss of internet connection.
• If any loss occurs as a result of an issue with your device.
• Unauthorized access to your account by a third party (if your password has been compromised).
• If game data is lost due to a technical error, it will be investigated and resolved accordingly.

13

Changes to Terms & Contact Information

PP Games may update these Terms & Conditions at any time. Notice will be posted on the website at least 7 days before changes take effect, and where possible, sent to your registered email.

Continued use of the website after updated terms take effect will be considered your acceptance of the new terms.

If you have any questions about these terms, please contact us: support@ppgames.ws